You don’t need us to tell you how much the world has changed – there’s been no shortage of news bulletins updating you on that. So rather than telling you about more changes, today we’re going to explain how we can help.

While we can’t babysit your child so they stop shouting out and interrupting that important call you’re trying to make in your new home office, we might be able to reduce the number of important calls you need to make instead.

Here are four ways we can take a load off your shoulders right now.

1. We can help you stay inside (and sane)

As you’re probably aware, many bank branches around the country have recently closed temporarily.

And the ones that are open? Well, it’s not really a great time to visit them in-person about your mortgage or business loan.

Bank call centres aren’t much help either – they’re inundated. A whopping three-hours on hold is pretty much the standard wait time at the moment (that’s enough elevator music to drive anyone crazy!).

Now – we’re not huge fans of on-hold music either – but we’re more than happy to jump on the phone to your lender to help sort out any matters relating to your loan at this time.

2. Need to refinance or consolidate your loans?

When was the last time you did a home loan review?

If it was more than a year ago, now’s a good time because the finance and lending landscape has undergone several big changes over the past 12 months – including five RBA cash rate cuts.

So if you’re having trouble meeting your monthly repayments reach out to us and we can discuss some of your refinancing options.

And don’t forget to consider consolidating your debts – including your credit card, car loans or personal loans – so you have fewer debts to keep track of each month.

3. Need to pause your loan repayments due to hardship?

If COVID-19 has impacted your income to the point where you may need to pause your loan repayments, then we can help break down your lender’s deferral policy and support package policy for you.

Six-month loan repayment deferrals are available for both business loans and mortgages (but it may depend on your lender’s hardship policy for the latter).

We can also talk you through some of the other options that might be available to you to reduce your home loan repayments each month.

4. Want a pretend work colleague for a few minutes?

This one is a little left-of-field, but no less important in the current climate.

For many people, this is their first time working from home and we brokers know better than most that making that transition can be a tough gig.

So, if isolation is getting you down and you just want to chat to someone friendly for a few minutes, feel free to pick up the phone and give us a call.

Not only can we share some tips with you when it comes to nailing work/life balance in a home setting, we promise not to put you on hold for three hours beforehand.

And hey, it’s all good with us if the kids are running amuck in the background!

Disclaimer: The content of this article is general in nature and is presented for informative purposes. It is not intended to constitute financial advice, whether general or personal nor is it intended to imply any recommendation or opinion about a financial product. It does not take into consideration your personal situation and may not be relevant to circumstances. Before taking any action, consider your own particular circumstances and seek professional advice. This content is protected by copyright laws and various other intellectual property laws. It is not to be modified, reproduced or republished without prior written consent.